Frequently Asked Questions

Yes. The Grandstream HT-801/HT-812 supports pulse dialing — the signal a rotary dial sends. Touch-tone phones work the same way. If your phone is in working order and has an RJ11 cord, it'll dial.

No. This is a full replacement. If you want to keep your number, we'll port it during signup at no extra cost.

If your alarm system or fax machine uses an analog phone line, this service supports it — that's exactly what the REAL Mobile analog service is built for. Tell us during signup and we'll confirm it works with your specific equipment.

Cancel anytime from your account or by calling (888) 520-6273. No fees, no last-month-of-service trickery. If you cancel within 30 days, you get a full refund on the hardware too.

Yes. Hardware is one-time. No taxes or fees hidden in the small print.

Call our live operator at (888) 520-6273, 9am–9pm EST. After hours, email support@myrealmobile.com and we'll respond the next morning. Spanish-speaking operator available on the same number.

Yes. The adapter converts your internet connection into analog dial tone — you need a working broadband connection (2 Mbps down / 1 Mbps up minimum). WiFi or ethernet both work.

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Your phone still works. It just needs a new connection.

$24.99/month, no contract, 30-day money-back guarantee.

Get analog service — $24.99/mo